This Privacy Policy explains how GRB Digital IT Services ("GRB Digital", "we", "us", or "our") handles personal information collected through this website. We are committed to protecting your privacy and handling your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
We only collect personal information that you choose to submit through the contact form on this website. This may include:
- Your name
- Your company name
- Your email address
- Your phone number
- The service you're enquiring about
- Any information you include in your message
We do not collect this information any other way. Providing it is entirely voluntary, but we need enough detail to be able to respond to your enquiry.
How your information is handled
When you submit the contact form, your submission is processed and delivered to us by Formspark, a third-party form backend service. The information you enter passes through and is stored on Formspark's systems in order to reach us. To reduce spam, the form is also protected by Cloudflare Turnstile.
These providers process your data on our behalf and have their own privacy practices, which we encourage you to review:
How we use your information
We use the information you submit solely to respond to your enquiry and to communicate with you about the products and services you've asked about. We do not sell, rent, or trade your personal information, and we don't use it for unrelated marketing without your consent.
How long we keep it
We keep your enquiry only for as long as we need it to respond to you and maintain a record of our correspondence. You can ask us to delete your information at any time (see below).
Accessing or correcting your information
You have the right to request access to the personal information we hold about you and to ask us to correct or delete it. To make a request, contact us using the details below and we'll respond within a reasonable time.
Your responsibility and disclaimer
You are responsible for the accuracy and content of any information you choose to enter on this website. Please do not submit sensitive personal information, confidential material, or details belonging to another person without their consent through the contact form.
To the maximum extent permitted by law, GRB Digital accepts no liability for any information you enter or submit through this website, including for its accuracy, its handling by third-party providers such as Formspark and Cloudflare, or any loss or damage arising from your use of this website.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised "Last updated" date.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at contact@grbdigital.com.au.